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- How Do I Access My Certificate?
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- What do I do if I missed one of the codes or am having trouble with my certification?
- I Missed A Code/Can't Access My Certificate
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- How do participation codes work?
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What Do I Need To Do Receive A Certificate of Completion?
To receive a certificate of completion, you will need to keep track of four unique codes. These will be displayed in the upper left corner of the viewer, and each code will be repeated at least once. If you are missing one or more codes, please contact support at (877) 602-9877 or help@acpen.com.
Once the webcast is complete, navigate to the Certificate tab and select Participation Codes. Enter the codes in the order you viewed them and hit 'Submit'. Once the codes have been accepted, click on 'Download Certificate' and you will have the option to either download or email yourself a copy of the certificate.
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