Billing/Accounts/Certification
- Is Payment By Check Accepted?
- How Do I Access My Certificate?
- Are Discounts Available If Multiple Webcasts Are Purchased?
- I Need To Change/Cancel/Refund My Course
- Am I Able To View Webcasts As A Group?
- What do I do if I missed one of the codes or am having trouble with my certification?
- What Do I Need To Do Receive A Certificate of Completion?
- I Missed A Code/Can't Access My Certificate
- Trouble Signing In?
Back to Support Home
How do participation codes work?
Letter codes are shown throughout certain types of programs (such as Live Webcasts) to confirm attendance to complete Certification. For all ACPEN live webcasts and live webcast replays, there will be 3 attendance codes shown per hour. Each letter will display twice. If the program uses participation codes, there will be an introduction video that plays at the very start of your program explaining how these codes work.
Selecting the, ‘Save Letter Code,’ button will save this code in the Participation Code section of your Certification process. However, if you select, ‘Save Letter Code,’ and the code was scheduled to display an additional time, you will not see the repeated display as you have already acknowledged and entered the code.
We also recommend writing down each of these participation codes as well. Saving the letter code is for your convenience, but knowing the codes proves attendance.
Please wait ...